Frequently Asked Questions
Ask Us Anything
Once you have a date and a venue fully booked, contact us to check availability! We will put together a custom proposal for you. We would love to know more about your rental needs and to set up an appointment.
To reserve items for your event, please email us at
firstname.lastname@example.org with your desired rental wish list. Please include the date of your event and where your event will take place so that we can send over a proposal with an accurate installation and retrieval fee.
We do require a 25% non-refundable retainer to reserve your specific pieces for that day along with a signed rental agreement.
We recommend reserving your rental items as soon as you have a venue and date. We have a one of a kind inventory and limited quantities of most items. Please note that we always book multiple events in a weekend – If there are specific pieces you love, lock them in early! We operate on a first come, first serve basis.
Of course but we don’t call it delivery. We do a lot more than drop off your rentals when you book with us. Our installation and retrieval fees are based on mileage and size of your rental order. Depending on the timeline of your day and the venue policies, late night pickups are available for an additional fee.
At the moment we do not have Will Call orders available. Our equipment requires special handling by our trained staff.
When you book with RYE we place items where they need to go unless directed otherwise. We will ask for a detailed floor plan and for a person to be onsite to over see placement and items.
At the moment we do not have a warehouse /Showroom but we have future plans to open up one.
Most of our bookings are completed without warehouse visits. We love to post real wedding photos in our website gallery, blog, Instagram and on Facebook so you can see how the pieces have been used in a real life event setting. For brides and grooms planning from afar, it’s not unusual for us to communicate via email, over the phone and to book online without ever stepping foot in our space!
You can also book an appointment on site, we are more than happy to go take a look at the venue and give your pointers on placements, and measure the space out!
We service the area within a two to three hour radius from our site. This includes all of LA, Ventura, and Orange County. We do consider servicing events outside this area on a case by case basis. Please shoot us a message with the details and we can chat about the possibilities.
Our installation and retrieval fee is based on mileage, size of order, time & labor, assembly of items if applicable, driving time to and from venue. Once we have your rental wish list and venue location, we can calculate the cost of delivery for you in your custom proposal.
When you reserve your rentals with us, you get them for the day of the event. The length of your rental really depends on our delivery/pickup schedule and the time that the venue allows. Most venues require same day Delivery and pick up. If at a private home, we do suggest for us to deliver a day before and pick up the following day or Monday.
We do have multiple deliveries in a day but will communicate and give arrival times the week of the event.
As we travel and deliver up to a three hour radius from the RYE location, our delivery minimums are based on distance. As of now we do not have a minimum order, however due to Covid we understand there are smaller gatherings, and we are happy to accommodate any minimum order. There will be a delivery fee, depending on location, specific times, and restrictions.
We get that things happen. To give you a general idea, items that are damaged (leading to removal from our collection) are charged 5x the rental cost. We assess any damage on site and will do everything we can ourselves to avoid charging a damage or replacement fee.
We have expanded our inventory significantly in the last two years! We offer sweetheart tables, high top cocktail tables, varieties of chairs, bars, lounge sets and furniture, accent pieces, chalkboards, signs, décor, linens, heaters, umbrellas, you name it!